Visualize a scenario where a cohesive team of agents efficiently tackles customer inquiries, all within the confines of a singular, robust platform. Get ready to immerse yourself in the insights of 'Multiple Agents, One WhatsApp,' a strategy set to redefine your approach to customer support.
Set Up a Shared Account For Your Support Team
Create a shared account that allows synchronized access for your agents. This paves the way for seamless teamwork and a cohesive approach to customer interactions. Here is the ultimate guide to setting up a shared account.
Select A Service Provider
Ready to level up your customer support game? Looking for a way to empower your agents to manage multiple chats effortlessly? It's all about finding a customer support platform that seamlessly integrates with WhatsApp. Choose a reputable BSP like Makerobos for your service. Integrate your WhatsApp Business Account with the chosen platform and give intensive training to your customer support team to handle multiple chats and develop a streamlined workflow.
Empower The Power Of Chat Automation
Seamlessly incorporate trained agents into your account by strategically assigning their roles and responsibilities. Further elevate your customer support strategy with the utilization of automation tools such as journeys, templates, and audience management. This dynamic approach empowers you to amplify your customer support efforts, ensuring prompt responses, personalized interactions, and streamlined workflows that contribute to exceptional customer experiences.
Unleash The Potential Of Chatman with Makerobos
Follow the given steps to use multiple agents on WhatsApp using Chatman. SIGN UP
- Create your account with Makerobos and sign into the dashboard of Chatman.
- Add agents and assign roles and permissions to each agent. Click on Settings, then Team, and Add Team Members.
- Integrate your account with WhatsApp Commerce. Click on Settings, then Integration, and set up WhatsApp Commerce.
- Use the shared team inbox to handle customer queries and conversations. Every team member can access the inbox from their personal inbox.
You are just a few steps away from adding innovation to your customer support. Don't wait; Just Sign Up with Makerobos and get your Chatman Now.
