WhatsApp for Automative

Deploy commerce journey from discovery to purchase to post-purchase support

Start a free trial ⚡️

Acquire

Integrate Your Online Store with Chatman for Lead Capture and Conversions. Run effective Facebook and Instagram ads with "Click to WhatsApp" functionality to attract and acquire more customers.

Convert

Boost sales with tailored recommendations, such as car accessories and roadside insurance. Simplify payments by sending payment links via WhatsApp for swift and hassle-free settlements.

Engage

Boost credibility by showcasing customer testimonials, success stories, and user-generated content as social proof. Keep your audience engaged with brochures or newsletters sharing the latest launch updates.

Application landscape for Automotive leaders

WhatsApp Business API simplifies communication, from promoting deals, offering discounts to scheduling servicing in the same conversation thread

  • 1

    Boost Automobile Leads

    Generate more leads for your automobile business by running "Click to WhatsApp" ads on social media for qualified prospects.

  • 2

    Efficient Lead Management

    Streamline lead management by integrating with your CRM or Google Excel sheet, ensuring organized prospect data for prompt follow-ups.

  • 3

    New Vehicle Promotion

    Promote new vehicles by WhatsApp broadcast campaigns. Share captivating vehicle pictures and videos, highlighting limited-time discounts and purchase benefits.

  • 4

    Schedule Test Drives and Walk-Ins

    Allow potential buyers to experience vehicles by scheduling test drives and managing walk-ins all within WhatsApp.

  • 5

    Self Serve Service Bookings

    Promote your automobile repair, rental, and maintenance services through WhatsApp campaigns.
    Utilize interactive messages to receive service requests and schedule appointments, ensuring timely reminders for your customers.

  • 6

    Resell More Used Cars

    Proactively promote your vehicle resale services through WhatsApp. Inform customers that they can sell their used vehicles through your dealership, offering a convenient process from information collection to making offers and scheduling pickups, all through chat.

  • 7

    Expert Car Consultation

    Extend post-purchase and post-service consultation via Shared team inbox, addressing frequently asked questions using automated responses. Cover a range of topics, including mileage inquiries and maintenance-related questions, to foster trust and confidence among your customers.

  • 8

    Collect Service Reviews

    Solicit social proof for the quality of your automotive services by sending automated review template via WhatsApp after service completion. Encourage reviews on platforms like Google My Business, Facebook, and your website to boost your online reputation.

  • 9

    Digital Asset Management

    Safely collect consumer documents, including identification, driving licenses, insurance, and bills, via encrypted chat on WhatsApp. Streamline the process of document collection and sharing for purchases or service bookings.

Why car companies use WhatsApp to communicate with buyers

Over 60% of car dealerships use WhatsApp to communicate with customers.
70% of customers prefer to communicate with businesses via WhatsApp.
WhatsApp messages have a 98% open rate, compared to 20% for email.
WhatsApp can help car dealerships generate 20% more leads.
WhatsApp can help car dealerships increase customer satisfaction by 15%.
Learn more

FAQs

How does Chatman enhance customer engagement and support in the automotive industry?

Chatman offers 24/7 customer support, using features like Team Inbox and real-time notifications. It can automate FAQs about vehicle models, features, and maintenance services, and share digital brochures or manuals, thus improving customer service and engagement.

What features of Chatman create a better customer experience in automotive sales and service?

Chatman can be integrated on automotive websites and social media for lead generation. It can send personalized vehicle recommendations and service offers using segmentation features, and provide continuous support with automated updates about new models, service schedules, and promotional events.

How does Chatman assist in managing customer inquiries and follow-ups in the automotive sector?

Chatman's Audience Manager and Custom Events can qualify customer inquiries by collecting detailed preferences and integrating this data for tailored communication. Automated chatbots can handle inquiries about vehicle specifications, financing options, and booking test drives.

Can Chatman facilitate vehicle booking and service appointments?

Yes, Chatman can manage vehicle bookings and service appointments, handling preferences and requirements, sharing detailed information, and confirming bookings. It can also integrate with scheduling systems to facilitate smooth appointment bookings.

What post-purchase support and engagement services does Chatman offer in the automotive industry?

Post-purchase, Chatman can send automated notifications about vehicle delivery, maintenance schedules, and warranty reminders. It can also handle customer feedback, manage service-related queries, and assist in booking additional services or vehicle upgrades, enhancing overall customer satisfaction.

Discover more.

WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

Start a free trial ⚡️