WhatsApp for Restaurants

Promote your food menu with WhatsApp Catalogs. Take food orders & payments on WhatsApp

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Acquire

Attract Food Lovers Attention with Compelling Ad Campaigns. Improve Accessibility with User-Friendly WhatsApp QR Codes. Utilize WhatsApp Links to Reach out to Masses on Social Media

Convert

Promote your food menu, accept orders for home delivery, curbside pickup, and dine-in reservations. Send personalized messages and provide a complete dining experience for your customers through WhatsApp

Engage

Send Post Dinner Notifications and Gather Ratings and Feedback on WhatsApp via Chatman. Share discount coupons or create automated journey for loyalty program to boost sales

Capture customer email address and phone number to follow-up on table bookings and pre-orders for an excellent dining experience.

Send out a WhatsApp campaign to encourage repeat purchase on a product or dish they loved, with a special discount to win their hearts.

Make returns and refunds easy using WhatsApp. Verify customer and order details, choose return/ refund method and address the issue instantly!

Why restaurant and experience dining owners use WhatsApp to converse with food lovers?

Over 60% of restaurants use WhatsApp to communicate with customers
70% of customers prefer to communicate with restaurants via WhatsApp.
52% of restaurants use WhatsApp to manage their loyalty programs
45% of restaurants use WhatsApp to recruit and hire new employees.
WhatsApp can help restaurants increase sales by 15%.
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FAQs

How does the Team Inbox feature of Chatman enhance restaurant customer service?

Chatman's Team Inbox enables multiple staff members to collaboratively manage customer inquiries, ensuring quick and coordinated responses to table bookings, menu queries, and special requests, thus enhancing the overall dining experience.

Can Chatman provide real-time updates to customers about their food orders?

Yes, Chatman's real-time notification feature keeps customers updated on the status of their orders, from preparation to delivery, ensuring transparency and improving customer satisfaction.

How can Chatman's segmentation features assist in personalized marketing for restaurants?

Chatman's segmentation features allow restaurants to send targeted marketing messages like personalized menu recommendations, special event invitations, and exclusive offers based on customers' dining preferences and previous orders.

What role does Chatman play in customer retention for restaurants?

With features like Drip Campaigns, Chatman helps in sending automated, timely communications to customers, encouraging repeat visits and fostering long-term loyalty through regular engagement and personalized offers.

How does Chatman's Customer 360 feature help restaurants improve their service?

Customer 360 in Chatman provides a comprehensive view of customer feedback and interactions, allowing restaurants to analyze and understand customer preferences and experiences, leading to improved menu offerings and enhanced service quality.

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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

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