WhatsApp for Spas

Manicure? Pedicure? Both? Just text on WhatsApp and have it booked with automated customer journey

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Acquire

Run click to WhatsApp ads to capture consumer intent. Verify consumer interest and generate more leads. Take appointment & payments on WhatsApp for confirmed walk-ins

Convert

Run surveys to understand consumer preferences. Seek insights to expand and improve your services. Promote your referral and loyalty program for benefits. Collect feedback with automated WhatsApp flows

Engage

Automate appointment reminders on WhatsApp. Notify customers of important updates like store closure, availability and more. Offer easy rescheduling and cancellation of appointments​

Why Saloon & Spa use WhatsApp to converse with high-end clients

Over 50% of beauty spas use WhatsApp to communicate with consumers
75% of clients prefer to communicate with their saloon owners via WhatsApp
WhatsApp messages have a 98% open rate, compared to 20% for email
WhatsApp can help saloon business can grow business by 20%
WhatsApp can help spa owners improve client communication by 15%
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FAQs

How does Chatman's Audience Manager benefit client management in spas and salons?

Chatman's Audience Manager helps categorize clients based on their service preferences and visit frequency, enabling spas and salons to offer customized service packages and nurture long-term client relationships.

Can Chatman's Sentitrack feature assist in gathering client feedback?

Yes, Sentitrack enables spas and salons to collect customer satisfaction feedback post-service, providing valuable insights to improve service quality and client experience.

How do Assignment Rules in Chatman optimize staff workload in spas and salons?

Chatman's Assignment Rules automatically distribute client inquiries and booking requests among staff members based on predefined rules, ensuring balanced workload and efficient operations.

How can Chatman's DND Manager help in managing client communication?

The DND Manager feature ensures that spas and salons communicate with clients without overwhelming them, by managing the frequency and timing of promotional messages and appointment reminders.

Does Chatman offer QR Code feature for promotional activities in spas and salons?

Chatman's QR Code feature can be used in promotional materials, allowing clients to easily connect with the spa or salon on WhatsApp for inquiries, bookings, or accessing special offers.

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