WhatsApp for Healthcare

Recover abandoned carts with automated reminders​

Acquire

Integrate Your Healthcare business with Chatman for Lead Capture and Conversions. Run effective Facebook and Instagram ads with "Click to WhatsApp" functionality to attract and acquire more customers.

Convert

Automate appointment bookings, cancellations, and reschedules. Reduce missed appointments with automated WhatsApp reminders. Enable patients to securely receive their medical records via Chatbots

Engage

Boost credibility by showcasing patient testimonials, success stories, and user-generated content as social proof. Keep your patients engaged with health tips or lifestyle guides

Application landscape for Healthcare leaders

WhatsApp Business API simplifies communication, from promoting deals, offering discounts to scheduling servicing in the same conversation thread

  • 1

    Self Service Kiosk

    Enable patients to book appointments through a self-service chatbot, manage cancellations and reschedule requests, and send instant appointment reminders. Develop a knowledge base of patient FAQs and seamlessly forward them to support agents when necessary.

  • 2

    Patient Engagement

    Improve efficiency by sending appointment reminders to patients, reducing missed appointments, and minimizing phone calls and paperwork. Utilize the Team Inbox to share patient context, ensure accountability, and assign conversations to the appropriate team members for remote consultations when in-person attendance is not possible.

  • 3

    Post-Discharge Engagement

    Maintain patient engagement and satisfaction post-discharge through automated feedback collection to enhance quality control and your hospital's reputation. Provide ongoing patient education on health topics, boost treatment adherence with timely reminders, and deliver personalized multimedia messages. Foster patient understanding by sharing test reports and offering a knowledge base of frequently asked questions for continuous education.

  • 4

    Patient Data Empowerment

    Enable patients to instantly and securely upload relevant data and their medical history as part of appointment booking or follow-up processes, enhancing their involvement in their healthcare.

  • 5

    Secure Information Access

    Empower your staff to access pertinent patient information wherever they are, facilitating consultation and collaboration.

  • 6

    Provide Telemedicine

    Shared team inbox for telemedicine consultations, where patients can meet with their healthcare providers remotely.

  • 7

    Mental health support

    Provide mental health support to patients, such as group therapy and crisis intervention.

Why healthcare providers use WhatsApp to communicate with patients

Over 70% of healthcare providers use WhatsApp to communicate with patients
52% of healthcare providers use WhatsApp to prescribe medications to patients remotely
72% of healthcare providers use WhatsApp to send/receive photos & videos from patients
65% of healthcare providers use WhatsApp to conduct remote consultations with patients
WhatsApp can help healthcare providers improve patient engagement by 25%.
Patients receive their test results by up to 30% faster on WhatsApp
WhatsApp can help healthcare providers save operational cost by up to 15%
Learn more

FAQs

How can Chatman's Custom Events feature aid in health and wellness marketing?

Custom Events in Chatman enable health and wellness brands to create triggered marketing campaigns based on specific customer actions, such as visiting a product page or engaging with previous content, enhancing targeted outreach.

Does Chatman offer Drip Campaigns for nurturing long-term customer relationships?

Yes, Chatman's Drip Campaigns can be used to send a series of automated, timely messages about health tips, new product launches, or ongoing wellness challenges, keeping customers engaged over time.

How does the QR Code feature in Chatman benefit health and wellness promotions?

Chatman's QR Code can be integrated into promotional materials, allowing customers to easily scan and connect with the brand for exclusive content, event registrations, or special offers.

Can Chatman's Agent Assist improve customer service for health inquiries?

Agent Assist in Chatman supports customer service agents with automated suggestions and responses, enabling them to provide quick and accurate information on health queries, product details, and service options.

How does the Analytics feature in Chatman help health and wellness brands?

The Analytics feature provides insights into customer interactions and campaign performance, helping health and wellness brands to refine their strategies and improve their offerings based on data-driven decisions.

Discover more.

WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

Start a free trial ⚡️