Segment intelligently

Leverage segmentation to maximize ROI and minimize customer churn.

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Save money on advertising

It's cheaper to get repeat sales than new sales. Use targeted offers to reward existing customers.

Build loyalty

Satisfied repeat customers become advocates for your brand. Their word-of-mouth referrals drive organic growth.

Personalize messaging

Use purchase history data to segment customers. Craft targeted messages that speak to their interests.

Offer incentives

Discounts and coupons motivate repeat purchases. Reward loyal customers for their continued business.

Suggest complementary products

Recommend products based on past purchases. This increases order values and enhances the shopping experience.

Prevent Spam

When you start sending relevant and contextual communication to your customers, they’d know they can expect meaningful messages.

Multi-purpose segments

Static Segments

Static segments, as fixed user groups, offer the advantage of creating custom rules based on user attributes and activity to form these segments. This eliminates the need for periodic refreshes and ensures that your user segments remain relevant and up-to-date based on specific criteria and conditions.

Live Segments

Influence user behavior effectively with real-time segmentation. Create custom rule based on user attributes; allow customers to be subscribed or unsubscribed based on specific conditions being met. This level of personalization and flexibility can enhance user engagement and satisfaction.

Create segments

WhatsApp conversations

Automate Chats to Manage Customer Expectations on WhatsApp & Boost Engagement

Lead Qualification
  • Lead Qualification
  • Service Bookings
  • Order Tracking
  • Surveys & Feedback
  • Event Registration

Lead Qualification

Enhance your lead funnel and streamline lead qualification with Chatman's cutting-edge, real-time, and dynamic lead qualification jouneys. These bots engage leads effectively, pose relevant questions, assess lead quality based on responses, and segment them according to intent and quality. This strategy ensures your sales team dedicates their efforts to high-value opportunities, increasing efficiency and productivity

Service Bookings

Generate payment links dynamically on the go for your product and service bookings, whether handled by a bot or as part of a campaign sequence.

Order Tracking

Automate essential tasks such as order tracking, order management, inventory tracking, and notifications through WhatsApp with Chatman. Additionally, Chatman facilitates notification flows for all types of orders, including Cash on Delivery (CoD) orders, tracks abandoned carts, and provides engagement analytics for customer orders, all within the WhatsApp platform.



Surveys & Feedback

Leverage automated surveys to pose targeted questions, conduct feedback campaigns using chatbots, and effortlessly store customer responses in Google Sheets or your CRM without the need for manual intervention. This approach enhances efficiency in gathering valuable customer feedback and insights.

Event Registration

Automate participant registration for your events via WhatsApp using chatbot-initiated interactions. Keep a close eye on message tracking, send rates, open rates, and click-through rates to ensure no opportunities are missed or fall through the cracks. This approach helps streamline event management and engagement monitoring.

WhatsApp Advantage

Simple conversations to end-to-end human-centric automations

Automate business

Automate marketing, sales, service, and support while maintaining a personalized touch

Sales
  • Sales
  • Support
  • Marketing
  • Automation

Proactive sales made simple

Manage conversational workflows with intelligent routing rules for your sales team, while monitoring conversation quality and ensuring customer information security.

WhatsApp Key Stats

70% of users check WhatsApp on daily basis

Collaborative support system

Collaborate with your teammates through internal notes & quick replies to provide great, consistent & speedy customer service experience.

WhatsApp Key Stats

1 BIlion messages per day

Upsell with promotional messaging

Integrate with WhatsApp Commerce to market and re-target more efficiently by automating personalized broadcast messages, drip campaigns, flash sales and delivery reminders.

WhatsApp Key Stats

73% Android Users & 22% iOS Users

Deploy chatbots to scale

Save time & energy no need to manually respond to routine sales or support inquiries. Automation lets you capture more leads and connect with more contacts.

WhatsApp Key Stats

89% Higher Average CSAT Rating

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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

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