Customer Feedback on WhatsApp

Collect CSAT/NPS survey that help you automatically collect feedback from customers about the quality of support they received from you

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  • Collect Feedback Preemptively

  • Incentivize To Boost Positive Reviews

  • Auto Respond To Reviews

  • Use either NPS / CSAT survey type

  • Powerful Analytical Dashboad

  • Measure Agent's performance

  • Expire Surveys after pre-defined period

  • Get interpretation for each survey

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Make revenue from WhatsApp conversations

Automate Chats to Manage Customer Expectations on WhatsApp & Boost Engagement

Lead Qualification
  • Lead Qualification
  • Service Bookings
  • Order Tracking
  • Surveys & Feedback
  • Event Registration

Lead Qualification

Enhance your lead funnel and streamline lead qualification with Chatman's cutting-edge, real-time, and dynamic lead qualification jouneys. These bots engage leads effectively, pose relevant questions, assess lead quality based on responses, and segment them according to intent and quality. This strategy ensures your sales team dedicates their efforts to high-value opportunities, increasing efficiency and productivity

Service Bookings

Generate payment links dynamically on the go for your product and service bookings, whether handled by a bot or as part of a campaign sequence.

Order Tracking

Automate essential tasks such as order tracking, order management, inventory tracking, and notifications through WhatsApp with Chatman. Additionally, Chatman facilitates notification flows for all types of orders, including Cash on Delivery (CoD) orders, tracks abandoned carts, and provides engagement analytics for customer orders, all within the WhatsApp platform.



Surveys & Feedback

Leverage automated surveys to pose targeted questions, conduct feedback campaigns using chatbots, and effortlessly store customer responses in Google Sheets or your CRM without the need for manual intervention. This approach enhances efficiency in gathering valuable customer feedback and insights.

Event Registration

Automate participant registration for your events via WhatsApp using chatbot-initiated interactions. Keep a close eye on message tracking, send rates, open rates, and click-through rates to ensure no opportunities are missed or fall through the cracks. This approach helps streamline event management and engagement monitoring.

Boost your business on WhatsApp

Automate marketing, sales, service, and support while maintaining a personalized touch

Sales
  • Sales
  • Support
  • Marketing
  • Automation

Proactive sales made easy

Manage conversational workflows with intelligent routing rules for your sales team, while monitoring conversation quality and ensuring customer information security.

WhatsApp Key Stats

70% of users check WhatsApp on daily basis

Collaborative support system

Collaborate with your teammates through internal notes & quick replies to provide great, consistent & speedy customer service experience.

WhatsApp Key Stats

1 BIlion messages per day

Upsell with promotional messaging

Integrate with WhatsApp Commerce to market and re-target more efficiently by automating personalized broadcast messages, drip campaigns, flash sales and delivery reminders.

WhatsApp Key Stats

73% Android Users & 22% iOS Users

Deploy AI Chatbot at scale

Save time & energy no need to manually respond to routine sales or support inquiries. Automation lets you capture more leads and connect with more contacts.

WhatsApp Key Stats

89% Higher Average CSAT Rating

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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

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