WhatsApp for Cosmetic Brands

Scale Revenues & Create an End-to-End Shopping Experience

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Acquire

Run Click-to-WhatsApp ads, use a website WhatsApp Messenger to initiate conversations, use QR codes in print ads and packaging to get opt-ins, and share WhatsApp links on social media.

Convert

Create an automated welcome series to understand consumers better. Share best-selling products and collections through WhatsApp catalog messages. Create checkout links and take payments for orders on WhatsApp

Engage

Set up WhatsApp broadcasts to share product launches, new collections and offers. Promote customer testimonials and user generated content. Run contests and quizzes using interactive messages

Offer proactive customer support and assistance before, during and after purchase

Set up automated transactional and order status alerts

Reduce NDRs and RTOs with automated delivery and shipping notifications

Request product reviews, ratings and customer feedback on WhatsApp

Share product how-to videos, lookbooks, makeup inspiration and more

Modernize your customer interactions with behavioural insights, and rich messaging capabilities.

Chatman - Truly enterprise.

Most Innovative in WhatsApp- Get early access to new features by partnering with Makerobos and built end-to-end shopping experience on WhatsApp

GPT Laced Product -Achieve lightning-fast time to value with GPT-powered WhatsApp bots built by Makerobos using most advance LLM models

Powerful Analytics - Gain triple advantage of analyzing customer behavior, understanding purchasing patterns & doubling down on upselling opportunities with Makerobos robust analytics platform

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Application landscape for Beauty & Fashion Brands

WhatsApp Business API simplifies communication, from promoting deals, offering discounts to scheduling servicing in the same conversation thread

  • 1

    WhatsApp Storefront

    Enable product discovery and purchases by bringing your product catalog to WhatsApp.

  • 2

    Tailored Recommendations

    Enhance customer engagement by providing personalized product recommendations that boost sales and increase average order value.

  • 3

    Effortless Checkout Process

    Simplify the ordering process by offering seamless checkout and payment options directly within WhatsApp

  • 4

    Deliver Exceptional Support

    Provide on-demand, round-the-clock support to meet customer demands and foster loyalty.

  • 5

    Enhance Post-Purchase Experience

    Ensure a phenomenal post-purchase experience by offering timely product order and delivery updates, payment reminders, and more for peace of mind.

  • 6

    Boost Customer Lifetime Value

    Address customer needs in real-time to build trust, enhance retention, and maximize upselling opportunities, ultimately improving customer lifetime value

Why Beauty & Cosmetic brands use WhatsApp to converse with shoppers?

Over 70% of Beauty Brands use WhatsApp to communicate with customers.
80% of customers prefer to communicate with Beauty Brands via WhatsApp.
Messages get read within 3 minutes of being sent
45-57% average click through rate on messages
53% higher customer engagement rate across the buyer cycle
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FAQs

How can Chatman's Audience Manager enhance customer targeting for beauty brands?

Audience Manager enables precise segmentation of customers based on beauty preferences and purchase history, allowing for more personalized product recommendations and marketing campaigns.

Does Chatman provide real-time notifications for product launches and special offers?

Real-time notifications keep customers informed about new product releases, limited-time offers, and exclusive events, enhancing brand engagement and customer excitement.

How do Custom Events in Chatman trigger targeted promotions in the cosmetics industry?

Custom Events can be set up to initiate specific marketing actions, like sending a special offer when a customer shows interest in a particular product line, ensuring more effective and relevant customer interactions.

Can Drip Campaigns in Chatman aid in building customer loyalty for cosmetics brands?

Drip Campaigns allow for a series of automated messages focused on beauty tips, product education, and exclusive member offers, fostering long-term customer relationships and loyalty.

How does Chatman's Sentitrack feature assist in gathering customer feedback?

Sentitrack enables beauty brands to collect and analyze customer feedback on products and services, providing valuable insights for product development and customer service improvement.

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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

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