Collecting feedback manually through surveys or phone calls can be time-consuming, especially for large customer bases. When you employ chatbots equipped with the prowess of artificial intelligence, you can revolutionize the whole approach. With their 24/7 availability, chatbots grant customers the flexibility to provide feedback at their convenience. Moreover, their multilingual capabilities enable users to share their insights in their preferred language, setting these chatbots apart from the rest of the feedback-collection methods.