The Grievance Redressal WhatsApp Chatbot is a vital tool for tax authorities and government agencies aiming to improve taxpayer support services without increasing the burden on agents. This AI-powered chatbot integrated with the WhatsApp API enables taxpayers to address their tax-related grievances and resolve them with the bot's conversational message flow. In cases where the chatbot cannot provide a resolution, it intelligently transfers the query to a human agent or schedules an appointment. This WhatsApp automation tool offers faster, more accurate, and hassle-free tax dispute resolution.