Exchange And Replacement Chatbot

Provide your customer with instant support to exchange and replace their product purchased online without any additional support staff.

Things it can do

Automated Exchange Requests
Order Verification
Tracking Assistance
24/7 Availability
Human-like Conversations
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More about Exchange And Replacement Chatbot

The E-Commerce chatbot automates the entire exchange and replacement process. It checks the eligibility criteria to exchange or replace an item and sends an automated message to the customer on that basis. It also sends a link to track their replacement journey and asks for a reason for the replacement to collect feedback.

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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform

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