Managing a business involves mastering various skills, including customer handling. While ensuring every customer is satisfied can be challenging, complaints are an inevitable part of the process. One significant challenge with human support staff is their limited availability during office hours and the potential for compassion fatigue. Well, what if I say there is a solution that transforms the complaint registration process? It operates round the clock, is fully automated, and is online. Introducing the Complaint Registration Chatbot template powered by the WhatsApp API. This chatbot swiftly collects complaints, provides instant confirmation and acknowledgment, and even offers initial troubleshooting guidance or directs customers to the right resources for issue resolution.
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WhatsApp - Facebook - Instagram collectively dominate the social media messaging landscape. Harness this power with one of the fastest-growing WhatsApp Business Platform