₹ 4067 ₹ 4067 /mo

The pricing may vary depending on the scope of work
Wingman
Human augmented chatbot. When bot fails to understand intent of the user, it provides an option to chat with a live customer service agent
  • Contextual Handoff (Bot 2 Human & Human 2 Bot) Contextual Handoff (Bot 2 Human & Human 2 Bot)
  • Customer Feedback Scoring (NPS, CSAT)
  • Agent Productivity Metrics
  • Live View of Active users
  • Take Over Conversation (TOC)
  • Customer Journey (Total Time Spent, Page Visits, Smart Alerts)
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Build apps fast, leverage generative AI, and analyze data in seconds—all with Google-grade security.

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Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

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Customer data

View, segment, and filter all your customer data—and model it however works best for your business.

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Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

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Customer data

View, segment, and filter all your customer data—and model it however works best for your business.

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Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

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Customer data

View, segment, and filter all your customer data—and model it however works best for your business.

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Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

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PLATFORM

A single, powerful, easy-to-use platform

Get all your automation, conversations, tickets, customer data, and reporting working together seamlessly. Maximize team performance by connecting all your other tools to our platform.

Learn more about the Intercom Platform

Reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.

Customer data

View, segment, and filter all your customer data—and model it however works best for your business.

Behavioral data

Craft the best customer support experiences using a complete picture of past actions.

Custom Actions

Power bots and workflows with live customer data stored in other tools—no engineering resources required.

Apps and integrations

Get all your tools working as one—and add more to existing workflows—with 300+ apps.

APIs and webhooks

Configure Intercom to work best for you with our easy-to-use APIs and webhooks.

Behavioral data

Craft the best customer support experiences using a complete picture of past actions.

Custom Actions

Power bots and workflows with live customer data stored in other tools—no engineering resources required.

Apps and integrations

Get all your tools working as one—and add more to existing workflows—with 300+ apps.

APIs and webhooks

Configure Intercom to work best for you with our easy-to-use APIs and webhooks.

Powered by Official WhatsApp Business API

More unique features for e-commerce

  • 1

    Smart routing

    Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.

  • 2

    Collaborate and co-own conversation

    Co-own conversations across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.

  • 3

    Automate conversations and answer enquiries 24/7

    Give customers quick answers to their questions by building chatbots and quick replies to automate. Answer enquiries to incoming messages during non-business hours so you can grasp every sales opportunity.

See other features

Social CRM

Segment, track, and analyze your customers without switching between tabs

Explore Feature

Broadcast Campaign

Import your contacts and send personalized broadcast messages with just a few clicks

Explore Feature

Automation

Set automated rules to assign conversations and develop your own chatbot

Explore Feature

Channels & Integrations

Connect different channels and explore powerful integrations

Explore Feature

Grow your startup on the most reliable communication platform

Conquer new heights and achieve your goals with boosted engagement, scalability and wider reach with Infobip support.

Explore Infobip Startup Tribe

Counter

520 %

ROI

Return on investment

40 %

Reduction in customer churn

3 x

Increment rate

Improvement in user engagement

Customer innovation happens on Google Cloud

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L&T Financial uses BigQuery to analyze data for faster loan processing in less than two minutes.
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L&T Financial uses BigQuery to analyze data for faster loan processing in less than two minutes.
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L&T Financial uses BigQuery to analyze data for faster loan processing in less than two minutes.
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L&T Financial uses BigQuery to analyze data for faster loan processing in less than two minutes.
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Make revenue from WhatsApp conversations

Simple conversations to end-to-end human-centric automations

Cloud computing, ready for business

From improving retail product discovery to detecting bank fraud, our industry solutions tackle your biggest challenges.
Talk to us
Run and build your apps, anywhere

Avoid vendor lock-in and speed up development with Google Cloud’s commitment to open source, hybrid, and multicloud.
Run and build your apps, anywhere

Avoid vendor lock-in and speed up development with Google Cloud’s commitment to open source, hybrid, and multicloud.

Run and build your apps, anywhere

Avoid vendor lock-in and speed up development with Google Cloud’s commitment to open source, hybrid, and multicloud.

Run and build your apps, anywhere

Avoid vendor lock-in and speed up development with Google Cloud’s commitment to open source, hybrid, and multicloud.

Solve your business problems with our industry solutions

From improving retail product discovery to detecting bank fraud, our industry solutions tackle your biggest challenges.
Request a demo
  • Retail
  • Consumer packaged goods
  • Financial services

7 / top 10

Retail companies trust Google Cloud

The largest U.S. beauty retailer easily supported a 9X growth in user traffic with Google Cloud’s highly scalable infrastructure. Discover what you can do with our retail solutions.

Explore retail solutions

9 / top 10

Consumer packaged goods

The largest U.S. beauty retailer easily supported a 9X growth in user traffic with Google Cloud’s highly scalable infrastructure. Discover what you can do with our retail solutions.

Explore retail solutions

6 / top 10

Financial services provided here

The largest U.S. beauty retailer easily supported a 9X growth in user traffic with Google Cloud’s highly scalable infrastructure. Discover what you can do with our retail solutions.

Explore retail solutions
Commitment

Your business goals are our top priority

Crafting precise financial roadmaps aligned with your business objectives.

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